Clear and Simple Return Policy
At House of Mystic Purple, we strive to deliver only the best. Returns are accepted only for damaged products. All other products and services are non-refundable.
To initiate a return for a damaged product, please email us at support@houseofmysticpurple.com within 7 days of receiving your order, with your order number in the subject line. Please ensure the item is unused and returned in its original packaging for a smooth return process.
Refunds or exchanges will be issued based on the situation. For damaged products, please share a photo and video of the product opening along with your order number via WhatsApp at +91-9619595551. Return shipping costs will be determined on a case-by-case basis and communicated via WhatsApp.